Customized Managed IT Services for Your Business
Managing your IT by reacting to outages costs more than a fixed monthly fee. Eosium continuously monitors, maintains, and protects your IT environment, so you don't have to worry about it.
Why Choose an MSP Over an In-House IT Employee
An in-house IT manager costs between $65,000 and $90,000 per year, covers only a single skill set, and does not work nights or weekends. With an MSP, you get a full team, continuous monitoring, and a range of expertise—all for a fraction of the cost.
Quebec SMEs that outsource their IT to a managed IT services provider reduce their incidents by an average of 40% to 60% in the first year. The proactive approach replaces costly emergencies with planned and predictable maintenance.
Eosium works with solopreneurs, SMEs with 10 to 100 employees, and professionals across various industries. Our packages are tailored to your infrastructure, your needs, and your budget.
Customized Managed IT Services for Your Small Business
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Managing Your Microsoft 365 Environment
Microsoft 365 is the backbone of most small and medium-sized businesses in Quebec. If configured incorrectly, it can also serve as a gateway for attacks. We manage your licenses, users, and security settings to ensure your environment remains functional and protected.
Managing Your Google Workspace Environment
Google Workspace is the work environment of choice for many small and medium-sized businesses and independent professionals. If not managed properly, it can expose your data and complicate access management. We manage your accounts, permissions, and security settings to ensure your environment remains organized and secure.
IT Support for Your Employees
When an employee is stuck, every hour lost comes at a real cost. Our team provides support by phone and email, with guaranteed response times based on your plan.
We also manage employee onboarding and offboarding: creating accounts, setting up workstations, granting access to tools, and revoking permissions.
Proactive Monitoring and Maintenance of IT Infrastructure
We continuously monitor your workstations, servers, and network equipment. Alerts are detected and addressed before they turn into outages. Security updates are applied automatically outside of business hours.
Data Backup and Disaster Recovery
Whether due to hardware failure or human error, without a tested and functional backup, data loss can result in weeks of lost work. We back up your data locally and in the cloud, and we regularly test restores.
IT Strategy for SMBs Without an In-House IT Department
Most SMBs cannot afford to hire an IT director. Eosium’s services fill this gap. We help you review your infrastructure, plan investments, align your technology with your business objectives, and provide concrete recommendations each quarter.
Packages tailored to your business and its infrastructure!
Eosium offers a variety of IT management packages, tailored to the size and needs of your business. We offer a wide range of packages and à la carte services for solopreneurs, small and medium-sized businesses, and professionals in various industries
Solutions for Solopreneurs Solutions for Small and Medium-Sized Businesses
Frequently Asked Questions About Managed IT Services in Quebec
What is the difference between a managed IT service (MSP) and on-demand IT support?
On-demand support: You call when something isn't working. You pay by the hour, often for urgent service, and the problem could likely have been prevented. An MSP, on the other hand, continuously monitors your systems, takes action before outages occur, and charges a flat fee. That's the difference between prevention and reaction.
How much does IT outsourcing cost for an SME in Montreal?
The cost depends on the number of employees, the level of support required, and the complexity of your environment. In the industry, MSP packages typically range from $75 to $150 per user per month. Eosium offers a free assessment before providing you with a customized, detailed proposal.
Will I lose control of my IT systems if I outsource their management to an external service provider?
No. You retain ownership of all your systems, data, and access rights. Eosium acts as a manager, not as an owner. All major decisions are made by you, and you have access to your dashboards and reports at all times.
Will my data remain in Quebec if I switch to a managed IT service?
Yes. We host your data in environments that comply with Canadian requirements, on Microsoft Azure (Canadian regions), and using locally hosted backup solutions. Compliance with Bill 25 is built into our approach.
Do I need an in-house IT employee in addition to a managed IT service?
No. For most small and medium-sized businesses with fewer than 100 employees, a comprehensive MSP package is a cost-effective alternative to having an in-house IT staff member. If you already have an IT employee, our co-management services can supplement their team by handling tasks they cannot manage on their own (24/7 monitoring, cybersecurity, strategy).
Does Eosium offer managed IT services outside the metropolitan area?
Yes. We work with small and medium-sized businesses in Montreal, Laval, the South Shore, and throughout Quebec. Most of our services are provided remotely. On-site visits are available in the greater Montreal area.
How long does it take to get started with Eosium?
Integration takes between 5 and 15 business days, depending on the size of your IT infrastructure. We begin by conducting an audit of your environment, then we deploy our tools gradually without disrupting your operations.